Shipping

FREE shipping over $90.00
Otherwise $8.00 flat rate sent via tracked courier
Processed and packed in 2-5 working days 
*We DO NOT ship to PO Boxes so please provide a physical address

Australia

FREE airmail shipping over $170.00
Otherwise $12.00 un-tracked flat rate, $16.00 tracked flat rate
Free shipping is un-tracked
Processed and packed in 2-5 working days 
Arrive in 10-15 working days un-tracked, 3-8 working days tracked
*Please see full International terms below

Worldwide

FREE airmail shipping over $250.00
Otherwise $18.00 un-tracked
Processed and packed in 2-5 working days 
Arrive in 15 working days USA & UK
Other countries should take 15-20 business days but could take up to 1-2 months to arrive depending on the local postal service.
*Please see full International terms below

International orders are shipped at the customers' own risk as they are shipped by airmail.

*Please note that these are estimated delivery times only and are not guaranteeing delivery dates.

*A customs declaration of the contents and value of the parcel is necessary on all international packages. Please be aware that the customer is responsible for any customs charges incurred in the country of arrival. Please ensure you are aware of the cost of these fees before you make your purchase.

When will I receive my order? Orders are usually processed and packed within 2-5 business days. NZ shipping can take an additional 2-3 business days, Australia shipping can take an additional 10 business days, USA/UK an additional 15 business days, all other countries will take approx 1-2months to arrive.

Returns

As the product information are clearly listed for all items, no refund or exchange is given for change of mind. Should an item be faulty, please contact us within 7 days of receiving the item by emailing info@maikonagao.com with your name, address, order number and details of the fault including a photo.

All major credit cards and PayPal are accepted. Orders will be dispatched once your payment has been confirmed.